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Cultural Competency

in Real Estate

with Carmen Cartagena

MARCH 02, 2023


10:00 AM EST


TiedIn Studios In-Person ONLY

371 S. Oyster Bay Rd. Plainview, NY

Requirements For NYS Licensed Real Estate Salespersons, Brokers, And Realtors

This course will identify cultural competency in Real Estate and how to better connect with
clients in different cultures. After completing this course, real estate agents will have a better
awareness of cultural competency and will have tools to improve their own interactions with
clients of different cultures.

This course covers the body of federal law, New York State, and local
laws prohibiting discrimination in housing and real-estate-related transactions. The historical role of
the government reinforced racial segregation in housing is examined to promote a better understanding
as to how historical policies and practices have ongoing impacts perpetuating barriers to fair housing
and racial economic inequities, and what more can be done to address these barriers.
The course will specifically examine:

1) the historical role of government in establishing racial
segregation through planning, policies, and practice;

2) Federal, New York State, and Local Fair
Housing Laws and Protected Classes;

3) the historical role of the real estate industry;

4) Long Island
Divided: Newsday’s three-year investigative report;

5) New York State Senate Investigation,
Report and Recommendations;

6) New York State Legislation to Combat Fair Housing Violations;

7) the Real Estate Industry’s Response: an Equitable Pathway Forward.

Learning Objectives

About Our Instructor

Carmen Cartagena

I am a broker/owner, public speaker, and consultant with 20 years in the field of real estate. As a NYS licensed RE instructor, I have extensive educational and teaching experience in the areas of fair housing, diversity training and community-based real estate practice to maximize service delivery and productivity. My fair housing courses help agents and brokers avoid potential fair housing violations and expand their practice with diverse populations to increase their business. Teaching appointments include the Long Island Board of Realtors, Baruch College-CUNY, The Village Preservation, and fair housing training to private real estate offices. My educational background consists of BA in Cultural Anthropology from Columbia University and an MA in Urban Affairs from Queens College. I also currently serve as MLS Rules Enforcement Facilitator and I am an active member on various NYSAR committees.

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